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API ReferenceRecordings

Get a transcript

Get the transcript of a recording. The system merges the customer channel and the agent channel into one dialogue in time order. A transcript exists only when call transcription is on for the account. Needs the recordings:read scope.

Authentication

AuthorizationBearer

An API key. Send it as Authorization: Bearer ccc_live_…

Path parameters

recording_idstringRequiredformat: "uuid"

Response

Successful Response
idstringformat: "uuid"
recording_idstringformat: "uuid"
statusenum
Allowed values:
created_atdatetime
providerstring or nullOptional
dialoguelist of objectsOptional
updated_atdatetime or nullOptional

Errors

401
Unauthorized Error
404
Not Found Error
409
Conflict Error
422
Unprocessable Entity Error
429
Too Many Requests Error