API ReferenceConversations

Reply in a conversation

Posts a message to a conversation you already know the id of. Prefer POST /accounts/{account_id}/developer/messages, which accepts the same conversation id and additionally validates the messaging window and can address a contact or phone number.

Authentication

api_access_tokenstring

An API key created in Settings > Developer. A user token works too and is useful while you experiment. A key is authorized at the account level: it reaches every inbox, conversation and contact in the account that issued it, and nothing outside that account.

Path parameters

account_idintegerRequired
Your account id.
conversation_idintegerRequired
The conversation's display id, as shown in the dashboard.

Request

This endpoint expects an object.
contentstringRequired
The message body.
privatebooleanOptionalDefaults to false
When true the message is a private note, visible only to agents.
template_paramsobjectOptional

Sends an approved WhatsApp template instead of a plain text message. Required to start a conversation, or to continue one whose 24 hour customer service window has closed. Supplying this field skips the messaging-window check on every channel, so only send it on a channel that supports templates.

Response

The created message.

Errors

401
Unauthorized Error
404
Not Found Error