AI Agent

Reports and conversation log

AI Agent report

/reports/ai-agent covers what your agents handled over a period.

The AI agent report: what your agents handled over the period, and how it trended day by day.
The AI agent report: what your agents handled over the period, and how it trended day by day.
ViewWhat it answers
Summary
Over timeHow volume moved across the period
Tool usageWhich tools the agent reached for, and how often
Traffic heatmapWhen your customers actually write in

The report exports to CSV.

Conversation log

Every conversation an agent touched has a record: how it ended, why, how quickly the agent replied first, and every tool it called on the way.

A conversation log entry, with every tool the agent called listed against the turn it fired on.
A conversation log entry, with every tool the agent called listed against the turn it fired on.

Reading a bad answer