> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.hams.ai/omni-channel/reference/conversations/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.hams.ai/_mcp/server.

# Conversations


## API Docs

- Conversations [Create a conversation](https://docs.hams.ai/omni-channel/reference/conversations/create-conversation.md)
- Conversations [Get a conversation](https://docs.hams.ai/omni-channel/reference/conversations/get-conversation.md)
- Conversations [Update a conversation](https://docs.hams.ai/omni-channel/reference/conversations/update-conversation.md)
- Conversations [Reply in a conversation](https://docs.hams.ai/omni-channel/reference/conversations/create-conversation-message.md)
- Conversations [Change conversation status](https://docs.hams.ai/omni-channel/reference/conversations/toggle-conversation-status.md)
- Conversations [Set conversation priority](https://docs.hams.ai/omni-channel/reference/conversations/toggle-conversation-priority.md)
- Conversations [Set conversation custom attributes](https://docs.hams.ai/omni-channel/reference/conversations/set-conversation-custom-attributes.md)
- Conversations [List conversation labels](https://docs.hams.ai/omni-channel/reference/conversations/list-conversation-labels.md)
- Conversations [Replace conversation labels](https://docs.hams.ai/omni-channel/reference/conversations/set-conversation-labels.md)
- Conversations [Assign a conversation](https://docs.hams.ai/omni-channel/reference/conversations/assign-conversation.md)

## OpenAPI Specification

The raw OpenAPI 3.1 specification for this API is available at:
- [OpenAPI JSON](https://docs.hams.ai/openapi.json)
- [OpenAPI YAML](https://docs.hams.ai/openapi.yaml)