# Hams AI Docs

> Learn what Omni Channel does, the main terms of the product, and the first steps to set up your account.

## Instructions for AI Agents

- For clean Markdown of any page, append `.md` to the page URL
- For section-specific indexes, append `/llms.txt` to any section URL
- For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.hams.ai/_mcp/server

## Products

- [Omni Channel](https://docs.hams.ai/omni-channel/llms.txt): Chat, Whatsapp & agents
  - [Overview](https://docs.hams.ai/omni-channel/overview.md)
  - [Inboxes and channels](https://docs.hams.ai/omni-channel/inboxes.md)
  - [WhatsApp](https://docs.hams.ai/omni-channel/whatsapp.md)
  - [Voice](https://docs.hams.ai/omni-channel/voice.md)
  - [Live chat](https://docs.hams.ai/omni-channel/live-chat.md)
- [Cloud Call Center](https://docs.hams.ai/cloud-call-center/llms.txt): Voice, IVR & queues
  - [Overview](https://docs.hams.ai/cloud-call-center/overview.md)
  - [Softphone](https://docs.hams.ai/cloud-call-center/softphone.md)
  - [Agent console](https://docs.hams.ai/cloud-call-center/agent-console.md)
  - [Voicemail](https://docs.hams.ai/cloud-call-center/voicemail.md)
  - [Dashboard and live data](https://docs.hams.ai/cloud-call-center/live-data.md)
- [Voice AI Platform](https://docs.hams.ai/platform/llms.txt): AI agents, API keys & outbound calling
  - [Overview](https://docs.hams.ai/platform/overview.md)
  - [Authentication](https://docs.hams.ai/platform/authentication.md)
  - [API conventions](https://docs.hams.ai/platform/conventions.md)
  - [Agent builder](https://docs.hams.ai/platform/agents/overview.md)
  - [Single Prompt](https://docs.hams.ai/platform/agents/single-prompt.md)
- [Models](https://docs.hams.ai/models/llms.txt): Speech-to-text & text-to-speech
  - [Overview](https://docs.hams.ai/models/overview.md)
  - [Authentication and limits](https://docs.hams.ai/models/authentication.md)
  - [Speech-to-text](https://docs.hams.ai/models/speech-to-text.md)
  - [Text-to-speech](https://docs.hams.ai/models/text-to-speech.md)